Confidence with Covid

a word from Candice Motley


Let’s be real—this time has been crazy for all of us, and most days it feels like we can barely stay sane no less keep ourselves feeling good. That’s why I wanted to break down the five steps I’ve taken since all of this began to stay sane and maintain my confidence.

Confidence with Covid

1. SELF-CARE. It sounds so cliché, but I knew if I didn’t take care of myself, I wasn’t going to be able to accomplish anything else. The two biggest self-care things I did were exercise and journaling. I made sure I moved my body everyday. Of course, I’m not perfect and there were some days I didn’t do anything, but overall throughout the entire shutdown and ever since, I’ve made sure to keep taking care of my mental space and my physical self.

2. SOLUTIONS. I’ve made a point to give myself space to organize my thoughts and try to come up with solutions to any and all challenges that have shown up. Solutions make me feel powerful. I know when something’s not working and I may get frustrated, but I’ve also been on a growth journey over the past few years, so what was working for me a year ago or a few years ago isn’t working now. Not because it never worked, but because I’ve grown out of it. If I have to come up with more solutions for something that just means I’m probably doing pretty damn good because the systems and processes that I have in place don’t necessarily work anymore. Stay focused on the solutions instead of just dwelling on the problems.

Confidence with Covid

Confidence with Covid

3. VULNERABILITY. Throughout the past 6 months, I’ve tried to stay vulnerable and just let everyone know where I’m at. This includes my family, my friends, and my team. I don’t have all the answers right now—none of us do. I’m struggling just like everyone else. I love Brené Brown and her work on the power of vulnerability. I’ve really tried to lean into that over the past few years and especially during this time. I do this by sharing openly and honestly about challenges, mistakes, and the learning process as we all navigate shit we’ve never done before.

4. STOP EXPECTING PERFECTION. I’ve had to really kill the perfectionist in me since this whole thing began. Most of us have never homeschooled while running businesses while continuing to pivot trying to stay relevant while all of the other life things are still happening. Keeping your business afloat and your kids out of trouble and yourself sane is not an easy feat. It’s taken a lot of conversations with myself and a lot of giving myself grace. Grace has been a very powerful word for me over the past couple of months.

Confidence with Covid

5. PEOPLE. I’m lucky enough to be surrounded by the absolute best people… my entire team is a joy to be around, my right hand woman, Sahar, is my ride or die, I couldn’t have made it without my lead stylist, Niko, and my studio manager, Jen, has helped me pick up all the pieces despite being new to her role. I have support from my mom and family, and great friends who check in and support me. And this isn’t just by chance, it’s all because of a boundary that I put in place that I’ve been actively working on, ensuring the people in my space and life bring me peace.

You don’t know how important your people are until you don’t have anything else and you have to lean on those people. If those people don’t have the best intentions for you, they’re not the right people. My Covid experience would have been completely different if I didn’t have these same people around me.

This is a challenging time for everyone, and maintaining a sense of normalcy can feel difficult if not damn near impossible. This has been my survival guide to staying resilient throughout this process and I hope it helps you feel a little more at peace and with a renewed sense of confidence as you navigate this new world.

 


Billy Chapata


 

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The Crown Act

If you’ve followed us for any length of time you already know—hair extensions are our passion. If you’ve only known hair extensions as a fashion trend to make your hair longer, it might seem weird how obsessed we are, but we know the real secret of hair extensions—they change women’s lives.

The Crown Act

Hair loss, hair thinning, and even the hair you were born with being thin or fine can cause so much frustration and pain. More than half of all women will experience hair thinning or loss at some point in their lives, whether from a disorder or disease, for hormonal reasons, postpartum hair loss, or aging. Women often identify with our hair; it’s an integral part of our identity, and when we look in the mirror and don’t love what we see, it can be devastating.

The Crown Act

Hair extensions provide an incredible solution for many different hair challenges. We’ve seen firsthand how having the hair of your dreams can completely change your self-esteem and even your outlook on life. Because this subject is so near to our hearts, we wanted to talk about an incredibly important topic that isn’t discussed nearly enough in our industry—discrimination based on hair.

Did you know it’s currently LEGAL in all but seven states to discriminate against someone in the school or workplace based on their hairstyle? The Crown Act, led by the CROWN Coalition and Dove, is petitioning for laws to protect Women of Color from discrimination based on their hair.

According to the CROWN Coalition (which stands for Creating a Respectful and Open World for Natural Hair), Black women are 1.5 times more likely to be sent home from the workplace because of their hair. Black women are also 80% more likely than white women to agree with the statement, “I have to change my hair from its natural state to fit in at the office.”
There is also discrimination within the beauty industry as many stylists and salons are not properly trained on how to cut, color, and style natural hair.

Creating an inclusive space has always been important to us here at Garnish (see our All Colors Campaign for more info), which is why we feel it is of vital importance to support the CROWN Act and eliminate discrimination against natural hairstyles.

We have seen through the art of hair extensions how wearing your hair the way YOU desire can be life changing. Every person should be allowed, encouraged, and SAFE to wear their hair exactly how they want. At Garnish we believe that every woman should be able to have the hair that makes her feel most like the amazing woman that she is. That’s why we support the passing of The CROWN Act in every state.

The Crown Act

Please join us in helping pass this important piece of legislation in NC by clicking the link below and signing the official petition. You can also call your local lawmakers and advocate for the passing of the CROWN Act in North Carolina (or your home state).

Crown Act website: https://www.thecrownact.com
Petition link: https://campaigns.organizefor.org/petitions/help-make-hair-discrimination-illegal

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Garnish-Hair-Extension-Studio-Updates

We wanted to bring you up to date on what’s happening in our studio because we have a couple of super exciting announcements!

First up, April is expecting! We are so excited for her! We’ve affectionately nicknamed her baby Toodles.
She is also in the process of transitioning to a full-time assistant role. She decided to jump in with both feet and has let go of her existing clientele in the pursuit of extension goodness. Hair extensions are something she’s been interested in for years and we’re thrilled to have her join the training to become a Garnish extension specialist. We are really looking forward to seeing her grow in more than one way.

Next up… as of this week, Jen is going to be our studio project manager! You may have seen Jen around the studio putting away hair, doing inventory things, and being all around cute, savvy, and sassy. Over the past couple of months we’ve been in communication about evolving her role and are thrilled that she will be joining us full-time. Jen has several years of management experience in the restaurant industry and will be taking care of all of the things that we do inside of the studio.

From the outside looking in, it may not be obvious how much detail and work goes into the running of an extension studio. We have a whole inventory process in effect to keep everything organized so you always know your hair is going to be here for your appointment. It needs to be ordered, catalogued, prepped, filed, and catalogued. We run our studio very much like a medical spa, so each client has a file that connects them to all of their information. We track the hair they’ve had in the past, any quote that has been written, the length, density, texture, brand, and weft count of every single guest… and that’s definitely an undertaking. As we’ve continued to grow, that position that was once taken up by the assistants in their spare time has needed to evolve as the assistants don’t really have spare time anymore!

Jen came in with flying colors at the end of the year and has just been so amazing in this position that we’ve grown this position into not just inventory but managing all of the products, projects, and educational formats that we have inside of our studio. It’s amazing to have someone to cross all the t’s and dot all of the i’s. Jen’s attention to detail and all around good vibes made her a shoe-in for this position. We are so happy to have her as a full-time member of our team!

Other than that, things are getting back to normal… as normal as normal can be.

We just wanted to say thank you to everyone for coming in and helping us reinvent our new normal and giving us all an opportunity to jump back into our passion. After two months away we were really missing what we were doing for a living, transforming hair, and talking to everyone.

So we wanted to send out a huge thank you for your continued support that allows us to do what we do. As far as updates in the future, we know that things are constantly changing and can feel very uncertain right now, but as always you can expect our communication streams to be wide open. We can’t wait to finish out the rest of the summer and hopefully see everything get back to even more normal. We just wanted to keep everyone up to date on what was going on inside of our studio and our space!

To keep up with us on a day to day basis, make sure you’re following us on social!

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All Black Lives Matter - Raleigh Durham BLM

Garnish’s foundation, upon which everything else has been built, has always been our values. Diversity and inclusion top that list, and from day one we have strived to create a safe and comfortable space for anyone who walked in our doors.

In 2017, we wrote out these values in a statement we called, “The All Colors Campaign.” The original statement read,

“Our studio has been built on the values of diversity and inclusion, and through this campaign we hope to share the message that we welcome everyone to Garnish. No matter your race or religion, gender identity or politics, whether you were born here or immigrated to America from somewhere else in the world, we welcome the opportunity to become your salon—a place where you feel comfortable, confident, and beautiful.”

This statement is something we live out every day. It’s a part of our hiring practice, it’s a part of our team, it’s who we are. Our team has always been made up of a diverse group of humans who have come together over a love of hair and passion for changing lives. Hair is an incredibly personal thing for many women, and it’s our goal to provide a safe and comfortable space for our guests to bring us their most sensitive hair concerns.

Whether it be hair loss or thinning, having been told they couldn’t wear extensions due to their hair texture, or just not feeling at home in a salon. We know firsthand that the salon industry is not always inclusive for different hair types and textures. It’s one of the reasons why we’ve made it a point to work with ALL textures of hair extensions. We believe everyone deserves to have the hair of their dreams.

In light of recent events, we wanted to revisit our All Colors Campaign to ensure that not only do we discuss diversity, but we boldy state that Garnish believes All Black Lives more than Matter.

Our studio has always believed and practiced this, but we also believe it’s important to speak up for our values. Every voice makes a difference, and we are adding our voice to this very important message.

Here at Garnish, you are accepted. You are seen. You are worthy. And you belong. Exactly as you are, no matter what.

We welcome the opportunity to serve you🌿

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Garnish Update

We are so GRATEFUL for you.

Not only did you all stick by us through the mandatory government shutdown, you supported our business through product purchases, quarantine color kits, and placing deposits for your future hair extensions.

You reached out to us to check in and let us know we were missed. Your support literally kept us going through all of this and we feel so blessed.

As we were brainstorming for what we could do to give back to all of our guests, (stay tuned for that announcement in next week’s blog post), we started thinking about love languages and the different ways we each feel love and appreciation.

We believe all five of the love languages show up at Garnish in some form or another.

First up, words of affirmation.
If you’ve ever had a Garnish extension transformation you know that before you even walk out the door you are in for the hype sesh of your life. If it’s not Reece’s enthusiastic compliments, it’s going to be the first person who sees you when you leave.

It’s one of our favorite things to hear when you come back in for your first move up and tell us all about how bae is in love and everyone is telling you how good you look. Probably our favorite is when someone’s told you that “they don’t even know what changed, they just know that you look AMAZING.” As you receive these words of affirmation and then relay them back to us it’s as if we are receiving them, too!

Next is acts of service.
For us, this is all about so much more than hair. Being away from behind the chair for so many months during our Covid closure really helped us identify that. It wasn’t just that we were out of work, it’s that we were away from our passion.

We don’t just love coloring your hair or giving you extensions—we love serving you. We love all of the emotions connected to bringing you so much joy and excitement. Thanks to all of your support we were able to bounce back with purpose and continue serving each and every one of our guests.

We hope you all feel the same as we do about the next one. Every appointment for us feels like real authentic quality time. It’s like talking to a friend you haven’t seen in a couple of months.

We genuinely enjoy and look forward to our time together. We know that hair extensions can be a time commitment, and we’re honored that you choose to invest that time with us.

The next one is the most obvious… physical touch.
Our job wouldn’t exist without physical touch. Whether it’s coloring, cutting, shampooing, or adding extensions, every step of the process involves our hands. We know your favorite part is the shampoo, but our favorite part is literally crafting your dream hair for you using our own hands.

Last, but not least… The final love language is gift giving.
We love to think that we’re giving you the gift of amazing hair, more confidence, and falling in love with yourself again, but we also know some of you prefer a more tangible kind of gift…

For more on that stay tuned to next week’s blog post! We’ve decided to GIVE back to you all with a first of its kind promotion.

Are you excited yet? You should be.

And there you have it…the 5 love languages of Garnish. We appreciate all of you so much for taking the time to let us pour love into you and your hair. It is the greatest privilege to have a job that is in and of itself… a love language.

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Garnish Reopening Playbook

The day we have all been waiting for has finally arrived!

Next Tuesday, May 26th, we will be reopening. We have been working hard behind the scenes to prepare the salon to ensure we are able to meet all of the new safety protocols, standards and set things up to run as smoothly as possible.

We know SO many of you are anxiously awaiting your appointment and we can’t wait to see you ALL as soon as we possibly can. Due to occupancy and distancing requirements, we won’t be able to get everyone in in the first week, but we hope you all will be patient and understanding with us as we work to reschedule 8 weeks worth of appointments 😫

We want to assure you that we will be following both the CDC, state, and NC State Cosmetic Board’s recommendations for safety measures within our space. Our team will be going through a dress rehearsal this weekend to guarantee our opening is as safe and smooth as possible.

PLEASE READ THE FOLLOWING INFORMATION.
IT IS ALL VERY IMPORTANT TO YOUR UPCOMING APPOINTMENT.

1. Our staff’s health will be closely monitored and their temperatures will be checked every day. Our entire team will also be wearing masks, but please know we’re smiling underneath it all!

2. Guests will also be required to wear a mask in the studio at all times. If you do not have one, Garnish will gladly provide one for you🌿

3. When you arrive for your appointment, please remain in our “mobile waiting area” (your car.) Text us at (919)793-4008 when you arrive. Our front desk team will let you know when to come in. This is to adhere to our occupancy requirements along with to ensure the prior client has left and the santizing process has been completed before you enter our space.

4. Our front desk team will greet you at the door and take your temperature with a contactless thermometer. If you have an elevated temperature we will ask you to reschedule 14 days out.

5. We will then have you visit our santitation station. We ask that you leave your purse or bag in your car and only bring necessities into the salon.

6. Absolutely no additional people will be allowed in the salon including children, spouses, and friends.

7. We ask that you do not touch any retail or the beverage station. Our stylists or front desk team will be happy to provide you with a beverage or set aside the products that you need.

8. Our stylists will be using hand sanitizer throughout your visit, every tool will be sanitized, and we have added a UV sanitation light for additional disinfecting. We have also acquired a hospital-grade disinfectant called Rejuvenate, which is a non-irritant, EPA registered disinfectant that is proven to kill Covid-19.

9. The studio will be having plexiglass installed at the front desk and in between the shampoo bowls for added safety.

10. At checkout we ask that you either pay with a card on file or choose a touchless checkout option such as apple pay. We also ask that you pre-schedule your next appointment at that time.

11. Finally, due to increased PPE requirements for team and all guests along with the extra sanitation times, the studio will have a $25 Covid House fee applied to every appointment . This service fee covers the additional protective measures we have taken, hospital grade disinfectant and sanitizing required, along with the additional time we will need to set aside between appointments to ensure everything is properly cleaned.

 


We take pride in going above and beyond to provide a luxurious, laid back, but extremely safe and sanitized environment for you to receive your service. Thank you in advance for understanding the need to adjust as we navigate through this time

We are taking every opportunity to be as safe as we possibly can and safety will remain our top priority during this time. We ask that everyone gives us grace as we reschedule several weeks worth of appointments, and adjust to working under our new guidelines.

We are sooooo ready to get back to work doing what we love and serving our guests in true Garnish Style.

Covid 19 has forced us to pivot and adjust our business to uphold the integrity of our industry during this time, but please know that The Garnish Experience that you have come to expect will remain the same

If you have any questions, please feel free to email us at info@garnish-studio.com.

Thank you ladies so much for your support!

Candice and the Garnish Team

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Extension Virtual Consultation

We’re getting closer!

While we’re still awaiting the exact reopening date, we’re getting really excited as we prep for what feels more like a grand reopening event. To all of our existing clients who were scheduled during the last two months, we will be prioritizing rescheduling all of your appointments as best we can. And to anyone who is not yet a client who may be interested in getting started on your extensions journey, we wanted to take a moment to shine some light on our virtual consultations.

We’ve found that a lot of you still have questions about hair extensions and how you can get started on the process as soon as possible. Instead of having to wait until we reopened to even have a consultation, we decided to create a virtual consultation option.

Our studio phone is actually a cell phone which makes it really easy to communicate with our guests. It allows us to text, which we find to be even better than voicemail, and more importantly, it allows us to FaceTime for our virtual consults. While FaceTime doesn’t allow you the chance to come into our studio and have the full Garnish experience, it does allow us to provide all of the information you might need and answer any questions you might have.

The process still begins with the application found here.

The application gives us some much needed information and also allows you to upload a current photo of where your hair is at and an inspiration photo for where you’d like it to be. Once we determine you will be a good candidate, we will reach out to schedule your virtual consultation. Appointments are currently offered on Thursdays, Fridays, and Saturdays.

The consultation cost is $50, which is redeemed off the cost of the extensions if you choose to move forward. The fee covers the virtual consult, all information personalized to you, and a custom quote (sent by email or text following the consultation).

While we will be prioritzing our current guests’ appointments as they had to be cancelled due to the state-mandated shutdown, the first new guest appointments we will be scheduling will be anyone who places a deposit for their extensions while the studio is closed. We will be scheduling these appointments sometime around early July and there will be limited availability. This is why we’re so excited to be able to offer virtual consultations and take advantage of this time we have to get you closer to your hair goals.

Creating amazing extension transformations is our passion and it’s been heartbreaking to not be able to provide that over the last couple of months. We want to do our absolute best to get you started on your hair extensions journey as soon as we possibly can.

We can’t wait to meet you soon!

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Garnish Quarantine Kits + Survival Kits + Color Kits

With a few more weeks left in quarantine and the fact that as much as we wish we could, not everyone will be able to have an appointment in the first week or two of being open, we know how important it is that your hair is still being taken care of.

If you haven’t already checked out our Survival Kits, we want to shine some light on them for you so you know all the tools that are available to you to help make it through the final weeks before we are able to have you back in our chairs.

First up is our customized Color Kits.

Roots showing can be a big deal, which is why we worked quickly to create a take-home version of our professional color. The kit includes a personalized touch up root color (the color and the developer), 1 vile of Virtue Colorkick (which turns your hair color into a color treatment; just mix directly into the color), and your choice of: bowl and brush or applicator bottle. It also includes a pair of gloves.

We package it up into a vacuum sealed bag for no mess shipping and send it out once a week on Fridays. We also offer a video walk through or FaceTime phone call when you receive your kit to help you with the actual application process. It’s not ideal to have to color your own roots at home, but it was important to us to provide you with the ability to do so if needed, in a way that wouldn’t damage your hair or color.

In addition to our Color Kits, we also hand picked our must have Oribe products to make sure your extensions make it through quarantine. Taking care of your extensions during this time is key to protecting your investment. We believe that focusing on maintaining a sense of normalcy will not only help inside of your hair routine, but might bring a level of peace. We created four different Survival Kits to meet your various hair needs.

There’s a Signature Kit: Signature Shampoo (travel size), Signature Moisture Masque, Power Drops Hydration Anti-pollution Booster, Glaze for Beautiful Color, Gold Lust Oil, an Invisibobble pack, and a Garnish Signature Tee.

There’s a Gold Lust Kit: Gold Lust Shampoo (travel size), Gold Lust Transformative Masque, Power Drops Damage and Repair Booster, Glaze for Beatiful Color, Gold Lust Oil, an Invisibobble pack, and a Garnish Signature Tee.

There’s a Curly Kit: Moisture & Control Shampoo (travel size), Deep Treatment Masque, Power Drops Hydration Anti-pollution Booster, Glaze for Beautiful Color, Gold Lust Oil, an Invisibobble pack, and a Garnish Signature Tee.

There’s a Beautiful Color Kit: Beautiful Color Shampoo (travel size), Beautiful Color Masque, Power Drops Color Preservation, Glaze for Beautiful Color, Gold Lust Oil, an Invisibobble pack, and a Garnish Signature Tee.

These combinations of products are designed to keep your hair and extensions in tip top shape while they are out of the studio and not receiving treatment for longer than usual. You can check out all of this in our shop, and as always, if you have any questions about what’s best for you, please feel free to reach out.

On behalf of Garnish, please enjoy and soak up the Garnish goodness from the comfort of your own home. We can’t wait to see you soon! Don’t forget your Garnish gift cards!

CLICK HERE TO SHOP NOW!

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NBR Hair Extensions

What happens when your Plan B gets completely axed?

You get up and keep going. With the recent extension of the stay at home order along with the news that we may not even be in phase one of reopening, all of our current preparations and plans came to a sudden halt.

Plan A was to never close, work through everything as best we can, make house calls as we were able, and keep servicing our guests. The stay at home order led us to Plan B, which was to take the next month, get all of our ducks in a row, make content videos, and make sure everyone knows what to do for the next 5 weeks or so. We thought, “It’s okay… it’ll be like an extended vacation.”

Anddd now we’re going into month two. We have to be real with you. When we heard about the extension our immediate feelings were frustration and anxiety surrounding the lack of control we have for something that has a direct correlation with our livelihoods, the business’s livelihood, and the way people are able to experience our services.

It’s more than disheartening, and it’s beyond scary. It’s life altering and it’s jarring. We really had our hopes up for beginning of May and we were pretty crushed to find out it would be at least another month before we could return to work.

So Plan C. Right now, we’re trying to gather our thoughts, make sure they’re productive, and make sure that we keep our team and controllables in working order. If having a positive mindset starts to go awry… we have to snap back into reality in order to keep moving forward.

The past several weeks have been about taking care of everyone virtually as best we can. Now, the focus has shifted to rescheduling, so we’re working on detailed plans for what everything will look like when we open back up. We’re also looking into how can we help those around us, what can we do to push forward through this time, and how we can still service our guests virtually.

We’re creating our official “plan of attack,” which is different than just a plan. Just a plan got us through the first month. For month two we have to get a little grittier and put things together so that our business can continue to run. Even though we’re not open servicing our guests, there’s still things that need to be taken care of that can’t be deferred. People are still placing deposits, hair still needs to be ordered, inventory needs to be tracked, freelancers are pouring into the business to provide content… it all needs to continue.

Instead of fingers crossed, they are now pointing forward getting ready to say—onward, let’s go! Let’s move through this in the most forceful, powerful, productive way we can while still maintaining integrity.

We want to make sure we can hit the ground running and do what we need to do when it’s finally time to reopen. If you have any questions or need hair extensions assistance during this time, please feel free to reach out! We’re here for you.

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Garnish Affirmations

If you’ve followed Garnish for a while you know we’re big on affirmations. There’s something really powerful about taking a few moments of your day to speak into existence the life you want to cultivate. It’s a combination of intention and focus that helps turn your affirmations into reality. We believe in affirmations all the time, but particularly now in this time of unknowns and stress it’s extra important to focus on the content of your thoughts.

We also know how easy it is for that affirmation to get buried under day to day life and everything that life encompasses. Which is why we decided to make a few downloadable affirmations for you to save to your phone. You can set them as your screensaver, share them on social, or even print them out and hang them in your office (or wherever). Whatever works best for you. If you do share them, tag us so we can see which ones resonate with you the most!

I focus on what I can control and make peace with what I cannot.

Garnish Affirmations Garnish Affirmations

 

I am beautiful, confident, and empowered.

Garnish Affirmations

Garnish Affirmations

 

I am resilient and can get through anything.

Garnish Affirmations Garnish Affirmations

 

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Hang Out with Us on Instagram

Hang Out with Us on Instagram

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monthly hair affirmation

repeat after me: I safe and well!